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Monday, August 26, 2013

Webinar: Delivering Social Customer Service

The role of the contact center requires superior customer experience - every time. Learn more.
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Delivering Social Customer Service
During this webinar, Tim Passios, Senior Director of Solutions Marketing at Interactive Intelligence, Michael DeSalles, Principal Analyst at Frost & Sullivan, and Blair Pleasant, President and Principal Analyst of COMMfusion, will help you get out in front of the shift in service methods. We'll share with you the best practices for turning your contact center into a social customer service center that builds relationships with your customers.
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