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Saturday, February 23, 2013

Yankee Group Advises on Service Management

Yankee Group Analysis: The Biggest Shift in IT since the Internet is Underway. Learn More.
Networkworld
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Holistic Service Management is Critical to the Evolution of IT
The archaic nature of legacy management tools does not give IT the necessary information required to run a 24/7 environment. Inside this report, Yankee Group makes recommendations on what to look for in a service delivery management solution. Learn the key criteria that enables organizations to deploy predictive infrastructure management, proactively avoid outages, and identify service disruptions more rapidly.
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