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Monday, August 31, 2009

Verizon enhances IVR platform

Jajah enters enterprise with OCS link-up ; WAN Optimization: Maximizing a Global Investment
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Spotlight Story
Verizon enhances IVR platform

Verizon Business has added IP-enabled speech services to its portfolio to help enterprises offer improved self service to their customers with a minimal investment. The new capability, provided by Nuance Communications, offers Verizon Business customers a hosted IP Interactive Voice Response (IVR) platform either as an alternative or in addition to a traditional IVR platform. Read full story

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August 31, 2009

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